Welcome to Neha Opticals
(“Company”, “we”, “our”, or “us”).
We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website [https://demo.nexdptech.com](https://demo.nexdptech.com) or contact us for services.
Consent
By accessing our website or providing your information, you agree to the terms of this Privacy Policy.
Who We Are
Business Name: Neha Opticals
Website: [https://demo.nexdptech.com](https://demo.nexdptech.com)
Business Address: No 22, Manjushree Hospital, JC Road, Bangalore – 560002
Email: [nehaopticals6@gmail.com](mailto:nehaopticals6@gmail.com)
Phone: 9036710451
Grievance Officer / Data Protection Contact:
Name: Team Neha Opticals
Email: [nehaopticals6@gmail.com](mailto:nehaopticals6@gmail.com)
Information We Collect
We may collect personal information that you choose to provide when you contact us or use website features. This may include:
Name
Email address
Phone number
Prescription details (if shared voluntarily)
Any information submitted through forms, chats, or support requests
Automatically collected information may include:
IP address
Browser type
Device information
Pages visited and time spent
Approximate location based on IP
Cookies and tracking data
We do not collect or store any payment details because we do not offer online payments or online ordering on this website.
How We Use Your Information
We collect and process your information for the following purposes:
To respond to inquiries, calls, and appointment requests
To provide support and communication about services
To improve website experience and performance
To send updates or promotional messages (only with your consent)
For advertising and analytics to understand website usage
For legal and security purposes if required
We do not sell or rent your personal information to any third party.
Cookies and Tracking Technologies
We use cookies to:
Improve user experience
Analyse website performance
Show relevant ads through third-party advertising tools like Google or Meta
You can disable cookies in your browser settings if desired.
Sharing of Information
We may share information only with trusted service providers such as:
Website hosting and security providers
Analytics partners like Google Analytics
Advertising platforms (if promotional ads are running)
Legal authorities if required by law
All partners follow confidentiality and protection requirements.
Data Retention
We retain personal information only as long as necessary for communication, service delivery, or legal compliance.
Data submitted through forms or messages may be stored until deleted manually or upon request by the user.
Data Security
We use industry-standard security measures, including SSL encryption, secure servers, and technical safeguards to protect your personal information from unauthorized access, alteration, or misuse.
We continuously review and enhance our security practices to ensure your data remains safe and protected.
While we take every reasonable step to secure your information, no method of electronic storage or transmission over the internet is 100% guaranteed. However, we are fully committed to maintaining the highest level of protection and addressing any concerns promptly and responsibly.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or update of your data
Request deletion of your information
Withdraw consent for marketing communication
Raise any privacy complaints or concerns
To make such requests, email us at: [nehaopticals6@gmail.com](mailto:nehaopticals6@gmail.com)
Children’s Privacy
We do not knowingly collect personal information from children under 18.
If any such data is found, we will delete it immediately.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
Updates to this Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with a new “Last Updated” date.